Building a Culture of Giving in Your Cleaning Company

At Banner Facility Services, we believe that generosity is one of the most powerful tools in leadership.

While pay and benefits matter, creating a culture where your team feels valued and supported goes far deeper than what’s on a paycheck. In the commercial cleaning industry—where the work is often invisible—a culture of giving can transform morale, retention, and results.

Here’s how to build a generous, loyal, high-performing team without spending more money.

1. Give Recognition Freely

Everyone wants to feel seen—especially in an industry that operates behind the scenes.

• Start every meeting with a “thank you” or shoutout

• Write personal notes to team members who went the extra mile

• Create a recognition wall or digital space where employees can highlight one another

2. Invest in Growth Opportunities

Helping your staff grow builds loyalty and confidence.

• Cross-train in areas like leadership, safety, or communication

• Provide personal development resources (books, apps, podcasts)

• Let frontline workers shadow supervisors or senior staff

3. Foster Ownership and Pride

Employees thrive when they feel trusted and empowered.

• Involve them in decisions on how work gets done

• Ask for feedback and implement their ideas

• Let teams name their crews or personalize supply areas

4. Celebrate Life Events

A generous company sees the person behind the uniform.

• Acknowledge birthdays, work anniversaries, and personal milestones

• Celebrate life moments like new babies or graduations

• Honor cultural holidays and ask employees how they celebrate

5. Offer Time and Flexibility

Time is one of the most valuable gifts you can offer.

• Allow flexibility for personal needs and family emergencies

• Organize volunteer events where your team gives back together

• Support employees’ side hustles or creative projects

6. Build Community with Intention

Stronger relationships lead to stronger teams.

• Host casual team lunches or coffee chats (virtual or in-person)

• Set up peer mentorships to support newer employees

• Invite team members to share their stories and experiences

7. Lead by Example

As a company owner or manager, your actions set the tone.

• Show up to help when things get busy or tough

• Be transparent about challenges and how you overcame them

• Practice gratitude in public and private, consistently

Final Word

Creating a culture of giving is about consistency, presence, and heart—not just dollars. When your team feels appreciated, respected, and included, they pass that care along to your clients, your company, and each other.

At Banner Facility Services, this is how we operate—because the best results start with the best people.